Serving Customers Right
- Reg. Schedule Unavailable
About this Course
Why is this course unique?
Course Outline
01. Foundation of Customer Relationship Management
02. Creating the right experience
03. Understanding customer retention & strategies
04. Handling customer complaints
05. Developing a Service-Oriented Team
06. Managing Difficult Situations
07. Ending Relationships with a Customer
- Course Fee: NGN20,000 (Physical)
- Schedule: 2 days (10am to 4pm)
- Testimonial
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- Bonus
Access to alumni group